Description About the RoleThe Shift Manager will be the main point of contact for team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. Typical working hours cover 40 hours per week, 5 days over 7 split shifts. Breakfast shifts are 7.30am - 12pm, dinner shifts are 4pm - 8pm. About You We are looking for an experienced leader from within a volume-led FandB environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy restaurant or food environment where a balance of speed and quality is important.You should ..... full job details .....