We are a small, family-run business based in Coventry, proud of our friendly and supportive working environment. Our team values teamwork, reliability, and a hands-on approach. As we continue to grow, we are looking for an enthusiastic Administrator to join us and play a key role in the day-to-day running of the office.

Role Overview:
This is a varied and rewarding role where no two days are the same. You will be the first point of contact for customers and suppliers, supporting the smooth operation of the business through effective communication, organisation, and attention to detail.

Key Responsibilities:

• Handle incoming calls and emails from customers in a professional and friendly manner
• Communicate with suppliers to place orders, follow up on deliveries, and resolve queries
• Update and maintain company records and spreadsheets using Microsoft Excel
• Keep website information up to date (e.g. product details, pricing, and availability)
• Support general administrative tasks such as filing, data entry, and document management
• Provide occasional support to other departments as required

• Previous experience in an administrative, office support, or customer service role
• Confident using Microsoft Office, particularly Excel and Outlook
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Proactive, adaptable, and willing to take on a variety of tasks
• Comfortable working in a small team environment where flexibility is key

• Full-time, permanent position (Monday to Friday, onsite)
• Friendly, supportive, family-run working environment
• Varied and interesting workload with opportunities to learn and grow
• Competitive salary (dependent on experience)
• Free onsite parking