Lead a high-performing server infrastructure team and spearhead business-critical digital operations for a major organisation in Northern Ireland.Salary: £47,810 - £54,710 per annum (pro rata)Hours: 37.5 hours per weekLocation: Northern Ireland (Hybrid / Initial location to be confirmed)Contract: Full-time, Temporary Role OverviewAre you a proven IT leader ready to drive operational excellence in infrastructure management? We are seeking a proactive IT Operations Service Manager to oversee the day-to-day delivery of critical server infrastructure services.In this role, you will champion service quality, lead a talented engineering team, and steer infrastructure and virtualisation deployment projects.Key ResponsibilitiesFramework Compliance: Maintain absolute service integrity following ITIL, ISO 9001, ISO 20000, and ISO 27001 standards.Team Management: Mentor, support, and upskill a dedicated team of IT infrastructure professionals, fostering a culture of continuous learning.Technical Leadership: Serve as the Subject Matter Expert (SME) for enterprise Unix and Windows server environments, storage, and databases.Project Delivery: Plan, resource, and execute small to medium-sized IT infrastructure programmes and upgrades.Disaster Recovery: Formulate, maintain, and test high-availability ICT business continuity and disaster recovery plans.SLA and Vendor Management: Collaborate closely with third-party suppliers, internal stakeholders, and governance groups.Candidate ..... full job details .....