Dispensing Optician Manager Location: Surrey (Branch-based role) Contract Type: Permanent, 36.75 hours per week Salary: £37 - 43K (dependent on experience) Role Purpose The Dispensing Optician Manager is a qualified, GOC-registered Dispensing Optician with responsibility for managing both the clinical and operational functions of the branch. This role acts as a key link between clinical excellence, outstanding customer service, and efficient day-to-day operations. It combines hands-on dispensing expertise with team leadership, staff development, branch administration, and commercial performance management. Key Responsibilities Clinical and Dispensing Duties -Deliver high-quality spectacle dispensing, including frame selection, lens recommendations, and accurate measurements. -Ensure seamless patient journeys through confident three-way handovers with the Optometrist. -Carry out frame adjustments, repairs (including hearing aids), and manage rechecks or non-tolerances, resolving concerns promptly and escalating where appropriate. -Manage spectacle orders, liaising with suppliers regarding delays and ensuring accuracy in focimetry and fitting. -Ensure all branch administration is accurate and efficient, maintaining thorough and up-to-date clinical records in line with GDPR and data protection requirements. -Support and, where required, supervise a student Dispensing Optician. Leadership and Management -Act as a positive ambassador for the organisation, promoting its values, ..... full job details .....