IT Support Technician - Kings Lynn Salary: circa £30,000 Location: Kings Lynn (On-site) Employment Type: Full-time, PermanentREED Technology are partnering with a Kings Lynn-based organisation to recruit an IT Support Technician who will play a key role in keeping business systems, devices, and infrastructure running smoothly. Someone who is an enthusiastic IT Support professional looking for a varied and hands-on role within a busy technical environment.You''ll work closely with the IT Manager as part of a small, friendly team, supporting 40+ users across two sites - and because this is not a call-centre environment, you''ll have the opportunity to get truly stuck into meaningful technical work across the full IT landscape.Key ResponsibilitiesA genuinely varied role where no two days are the same - you''ll get involved in:Technical Support andamp; TroubleshootingHandling day-to-day user support and deeper troubleshooting across Servers, storage, networking, end-user devices, operating systems, cloud services and business applications.Performing installs, patches, upgrades, daily maintenance and routine PC and server health checks.Monitoring systems to minimise downtime.Backups andamp; Data SecuritySupporting and testing regular backups including AvePoint M365 and Hornet systems, and escalating failures early.Reviewing cyber-security alerts, ensuring device compliance, checking scans, and escalating where needed.Microsoft 365 andamp; Device ManagementSupporting SharePoint, ..... full job details .....