Customer Service AssistantWincanton, Dorset 12.71 per hour Monday - Friday 08:15-17:15 Temp/PermanentIntroductionAre you passionate about helping people and delivering outstanding customer experiences? Our client is seeking a Customer Service Assistant to join their expanding, fast-paced team of driven professionals. You''ll play a key role in supporting customers, resolving issues, and helping drive sales while maintaining exceptional service standards.Key DutiesHandle incoming calls and process customer orders efficiently.Make outbound calls to existing customers to promote products and services.Respond to enquiries about deliveries, products, and general queries.Identify opportunities to upsell and add value.Take ownership of customer issues, ensuring full resolution.Manage workloads effectively in a busy, high-energy environment.Input orders into accounting software and process payments accurately.RequirementsConfident using computers and telecommunication systems.Strong verbal and written communication skills in English.Proactive and eager to learn and develop.Organised, adaptable, and able to prioritise workload effectively.Enthusiastic, approachable, and thrives under pressure.Desirable:Previous customer service or sales experience.Empathy, patience, and a professional attitude.Strong attention to detail and accuracy.Self-motivated with a drive to succeed.What We OfferCompetitive hourly pay of 12.71.Supportive and collaborative team environment.Opportunities to ..... full job details .....