Looking for an experienced and skilled Vehicle Workshop Controller to join a reputable automotive dealership in Cheltenham, UK. Our client, a well-established multi-franchise approved car dealership, is seeking a dedicated professional to oversee their busy Service Department. This is an excellent opportunity for a results-driven individual seeking long-term career progression within the motor trade. Key benefits of this Vehicle Workshop Controller role include a negotiable starting salary aligned with experience, a performance-related bonus scheme with on-target earnings around £40,000 per annum, 31 days annual leave with increasing entitlement based on service, comprehensive in-house and manufacturer-approved training, a company pension scheme, and various employee benefits such as life cover, service discounts, free MOTs, healthcare provisions, and online retail discounts. As a Vehicle Workshop Controller, your primary duties will involve: Managing daily workshop operations and supervising a team of 12 to 15 Vehicle Technicians. Coordinating workshop activities to ensure efficient use of resources and skilled labour. Communicating customer requirements clearly and effectively within the Service Department. Monitoring team performance and workshop efficiencies to meet key performance indicators. Planning and allocating workflow based on technician skill levels and workload. Identifying individual training needs and supporting professional development. Liaising between ..... full job details .....