Property Administrator

Property Admin £25,000 plus bonus C.2k Newcastle 8:30-5 Monday to Friday 1 day a week from home A leading residential property management organisation seeking a Property Manager to join their Newcastle upon Tyne team on a permanent basis. Reporting to the Property Management Team Leader on a salary of £25,000, this role sits at the heart of day-to-day customer service delivery. You''ll manage residential property portfolios across mixed tenures, handling everything from tenant enquiries and maintenance coordination to budget management and compliance, whilst maintaining high service standards Manage day-to-day property service calls, complaints, and tenant enquiries across phone, email, and resident portal Coordinate contractor works, budget management, and compliance documentation for mixed-tenure residential portfolios Deliver exceptional customer service to tenants, professionals, and internal teams whilst supporting business KPIs Preferred Requirements Proven experience delivering exceptional customer service in a property management or similar environment Proficiency with Microsoft Office (Outlook, Excel, Word) to at least intermediate standard Strong numeracy, attention to detail, and ability to prioritise multiple deadlines consistently Ability to work professionally with diverse personality types and manage stakeholder relationships effectively Understanding of residential tenancy types, landlord and tenant legislation, and basic health and safety ..... full job details .....