Join a leading independent technology and services provider as a technician 3Job Overview: We''re looking for a customer-focused Tech Engineer to join our team, with a strong emphasis on delivering high-quality, face-to-face support through our Tech Bar. This role is ideal for someone who thrives in a busy environment, enjoys solving problems hands-on, and takes pride in providing an exceptional user experience. You''ll play a key part in keeping our technology running smoothly across day-to-day incidents, requests, and device support.Location: Raynesway - DerbyDaily Rate: £19.85/hr - PAYE, £25.77 - UMBContract Length: 02nd March 2026 till 02nd February 2027Key Responsibilities Tech Bar SupportDeliver friendly, professional, in-person IT support at the Tech BarTroubleshoot and resolve hardware, software, mobile, and application issuesProvide guidance and technical advice to users in a clear, approachable wayOperational SupportManage incidents and service requests within agreed SLAs.Support device builds, configuration, and troubleshootingAssist with user onboarding, ensuring new starters have a seamless experienceCollaborate closely with the wider IT team to maintain smooth service operationsKey Requirements Strong technical background, ideally at 2nd/3rd line levelExcellent communication and customer service skillsProactive mindset with a strong sense of ownershipA team player who performs well in a fast-paced environmentSolid knowledge of Windows, Microsoft 365, and ..... full job details .....