Location: BristolPay: £13.50 per hour + holiday pay accrualDuration: 2 monthsHours: 37.5 hours per week, rota basis.Monday-Friday: 7.30am - 4.00pmand/or 11:30am - 8pm Requirement: Valid DBS certificateStart: Immediate availability essentialAbout the RoleWe''re looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals. You''ll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.What You''ll Be DoingGreeting and assisting customers throughout the application processSupporting applicants with completing and checking formsCollecting biometric data and required documentationFollowing structured administrative and filing proceduresUsing a computer-based system to guide workflowHandling customer queries and complaints with diplomacy and confidenceWhat We''re Looking ForYou''ll thrive in this role if you have:Proven experience in a customer-facing roleThe ability to stay calm and professional under pressureA can-do attitude and willingness to go the extra mileExperience working in a fast-paced, collaborative environmentStrong communication skills and a patient, supportive approach A valid DBS certificate is required as part of the screening process.Interested?Please get in touch as soon as possible for more information. You''ll be joining a supportive, hardworking, and friendly team.Love Success is a top recruitment ..... full job details .....