Job TitleShift LeaderJob DescriptionCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in London. Role Summary and Responsibilities:Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff.Work with management to ensure training plans are in place and implemented.Maintain the image, appearance and professional standing of CBRE GWS technical team at all times.Supervision of technical MandE shift team and senior technical representative out of hours.Act as point of contact for technical service delivery.Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM''s / CM''s and reactive work orders within defined SLA''s; highlight any concerns to TSM.Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board.Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card.Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.Permit to Work System (all project work to be controlled via CBRE GWS).Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes.Lead in shift ..... full job details .....