Technical Support Engineer (NOC) Redhill, Surrey Candidates must be eligible for SC Clearance c 32,000 per year + 3.5K (Shift-Allowance) 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift based role and will consist of 12 hour shifts on a 4 on 4 off shift rota basis, so you must be willing to work shifts. In this role you will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment and you will also be covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Possess a keen commercial awareness with ability to work on own initiative and unsupervised. To be a key element of Technical Support as part of a global team, assisting in the training, mentoring for the shift, aiding the Team Lead in directing the 1st and 2nd line support teams in dealing with customer queries quickly and effectively. To be a committed and pro-active Shift Engineer within the Support Team delivering service for my ..... full job details .....