Overview

Senior Process Mining Analyst (FTC) - Strategy and Operations | London | Hybrid (2 days office)Please note this is 12 month fixed term contractAbout Us

Ocado Technology is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power Ocado.com, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouse that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business. We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative cultureRole

About the role:The Senior Process Mining Analyst will work under the direction of the CoE Lead to design, build, and optimise Celonis data models, dashboards, and execution apps. The role will focus on uncovering inefficiencies, driving automation, and embedding process intelligence into day-to-day operations across the business.Responsibilities

Build, maintain, and enhance Celonis process models and analysis dashboards.Collaborate with spokes (e.g. Technology Operations, Logistics, Finance) to understand requirements and translate them into Celonis solutions.Deliver actionable insights that uncover process inefficiencies, bottlenecks, and automation opportunities.Support the CoE Lead in documenting, standardising, and sharing best practices across Ocado.Assist in onboarding new Celonis users, providing training, guidance, and ongoing support.Coordinate with Celonis support teams and manage technical troubleshooting as required.What we’re looking for

Proficiency in SQL; hands-on experience with process mining tools (Celonis, UiPath, etc.).Strong problem-solving skills with the ability to translate data into meaningful insights.Familiarity with enterprise systems (e.g. Oracle, Jira, SAP) and process flows.Excellent communication skills with the ability to collaborate effectively across technical and non-technical stakeholders.Nice to have

Exposure to automation technologies (Celonis Action Flows, RPA) or scripting.Experience working within supply chain, finance, or operations environments.Knowledge of cloud platforms and data tools (e.g. GCP, Looker, Python).What you get in return

Hybrid working (2 days in the office)30 days work from anywhere globallyRemote working for the month of AugustWellbeing support through Apps such as Unmind and an Employee Assistance Programme25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)Pension scheme (various options available including employer contribution matching up to 7%)Private Medical Insurance22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)Train Ticket loan (interest-free)Cycle to Work SchemeOpportunity to participate in Share save and Buy as You Earn share schemes15% discount on Ocado.com and free delivery for all employeesIncome ProtectionLife Assurance (3 x annual salary)

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