Overview

As a Pharmacy Services Assistant Apprentice, you’ll be working in a small but busy community pharmacy. You’ll support the pharmacist and wider team in providing excellent customer service, safe handling of medicines, and smooth running of the pharmacy. This is a varied role where no two days are the same but you’ll be trained to develop your skills and confidence.Responsibilities

Greeting and assisting customers at the counter with advice and service.Supporting the sale of over-the-counter medicines under pharmacist supervision.Receiving prescriptions, checking details, and preparing items for collection.Assisting the pharmacist in the safe dispensing of medication.Ordering, receiving, and storing pharmaceutical stock correctly.Monitoring stock levels, replenishing shelves, and ensuring sales areas are clean and presentable.Learning how to use pharmacy IT systems for stock control, prescriptions, and record keeping.Processing customer payments, handling cash and card transactions.Supporting the pharmacist with health campaigns and promoting services such as flu vaccinations or smoking cessation advice.Maintaining high standards of customer care by offering a friendly, professional, and helpful service.Following health and safety guidelines, infection control, and pharmacy procedures at all times.Developing specialist knowledge of pharmacy products and services.Completing compulsory training and assessments as part of your apprenticeship.Carrying out general housekeeping tasks to keep the pharmacy safe and tidy.Assisting the team with other reasonable duties as required to support the smooth running of the pharmacy.

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