The Organisation - Housing Association - Neighbourhood Team Leader Comuno Talent Partners are working with a Housing Association in Merseyside to recruit an experienced and driven Neighbourhood Team Leader. You will manage and support a team of Neighbourhood Officers, a Tenancy Officer and a Neighbourhood Administrator, ensuring the effective delivery of high-quality housing management services.This role is a 12 month fixed term contract, directly employed by the housing association. The Role - Housing Association - Neighbourhood Team Leader Manage the day-to-day performance and workload of a team of Neighbourhood Officers, a Tenancy Officer and a Neighbourhood Administrator.Provide guidance, support and coaching to team members on housing management, policies, procedures and legal frameworks.Motivate and inspire your team to deliver high performance, excellent customer service and continuous improvement.Ensure effective management of tenancy portfolios, including tenancy sustainment, ASB case management and property standards.Support staff in handling complex or sensitive cases, including anti-social behaviour, domestic abuse and safeguarding concerns.Work collaboratively with internal teams and external partners to improve service delivery and resolve complex issues.Build and maintain strong relationships with key stakeholders, agencies and elected members.Attend and contribute to multi-agency meetings, resident forums and community meetings as required.Monitor performance ..... full job details .....