IT Technician Immediate StartA leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply.This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role.Your role:Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required.Escalate complex issues to third-party providers or the Infrastructure Manager when necessary.Develop strong working relationships with remote sites and end users to improve overall IT support experience.Work closely with operational teams to ensure IT assets are used efficiently and effectively.Maintain and update the IT asset register in line with ISO 27001 compliance requirements.Perform routine support tasks including:Password resetsFile restorationNew user account creationManaging security group accessAssist with new starter laptop builds, onboarding, and IT induction training.Maintain and update onboarding documentation and build checklists.Ensure software installations and devices are patched regularly using standard tools.Support the local area network across sites, escalating network issues where required.Maintain ..... full job details .....