An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team. To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills. Essential experience: An understanding supply chain processAn understanding of warehouse and distribution processPrevious ERP support experienceA basic understanding of SQL and running SQL scriptsA basic knowledge of LinuxA basic knowledge of applications and integrationExcellent written and verbal communication skills The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities. The role will be site based during the probation period and then will become hybrid. ..... full job details .....