Customer Service and Membership Coordinator Hybrid/Wimbledon, London Full Time £25,000-£28,000 per annumOur client is the professional body for residential property managers across England, Scotland, and Wales. Their core mission is to facilitate safer, better-managed residential communities by raising standards and supporting those who manage people s homes.They actively support their members to improve building management through professional development, guidance, and qualifications, ensuring homes are managed competently, safely, and ethically.Are you the right person for the job?They are seeking a customer-focused, organised, and charismatic individual with: Previous experience in a busy customer service environmentExperience with a variety of administrative tasks involving written communicationsExperience in record keeping and data inputting, including analysis and reportingExcellent customer-focused telephone mannerStrong multi-tasking ability with concurrent listening and writing skillsClear and professional written and spoken business EnglishHighly computer literate, including databases, Word, and ExcelAbility to multitask, follow instructions, learn quickly, and work efficiently What will your role look like?Customer Services: Being the first line respondent for answering all members and potential members telephone enquiries, using the Webex system AppAssessing the caller s needs; using initiative and taking responsibility to resolve all problems or enquiries to ..... full job details .....