Overview We are seeking a motivated and customer-focused Inbound Sales and Customer Service Agent to join our team supporting Center Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales.This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements.Location: Hybrid position available - Head Office in Canary Wharf, LondonSalary/Rate: £27,768pa + benefitsCommission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change).Reports to: Team ManagerHours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales and Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries.Process service requests using the client''s application system.Generate sales by understanding customer needs and creating desire for products.Manage bookings, including cancellations, modifications, and confirmations.Upsell additional products, services, and extended stays. This ..... full job details .....