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Contract

BMC Helix Engineer (SC Cleared)

Andover
money-bag 500.00-500.00 Daily
3149113286
Posted Today

BMC Helix Engineer (SC Cleared) Andover (Hybrid) 6 Month Contract £500/day (Outside IR35) BMC Helix Engineer needed with active SC Security Clearance and Helix migration + implementation project experience. 6 Month Contract based in Andover (Hybrid). Start ASAP ideally August 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working on-site. Paying up to £500/day (Outside IR35). A chance to work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management. Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows. Acting as technical escalation point, monitoring platform health + managing upgrades / patches. Other Tasks: BMC Helix iPaaS / Integration Service, AR System workflows, Filters, Escalations, Active Links + Smart IT configuration. Scripting: Python, PowerShell, Bash for automation tasks. BMC Helix ..... full job details .....

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