Travel After Sales Support Consultant
Travel After Sales Support AssistantBase Salary to £30,000 + Great BenefitsFully remote within the UKOur client is an independently owned award-winning specialist tour operator who specialises in luxury holidays as well as tailormade holidays, escorted tours and cruises, for discerning clients within Europe, North Africa, Indian Ocean and the Middle East selling to both direct clients and trade partners.Due to growth, they now recruiting for an experienced Travel Aftersales Support Assistant to join their teams.Candidates must have previous travel industry experience in a similar role with operations, support or after sales.This role is offered on a fully remote basis within the UKTravel Aftersales Support Assistant Duties:Pro-actively work as an ''after sales'' support for all members of the reservations teamChecking bookings made by the reservations team and sending out correct documentation to clientsChecking that costings, markups, commissions are applied correctlyDealing with any changes, cancellations, additions, or amendments to holiday bookingsProcessing customer requests - flight seats, airport assistance, extra luggage etcTravel Aftersales Support Assistant Experience RequiredPrevious customer service, operations, or after sales experience working within the travel industry is essential preferably for a tour operatorExceptional Customer Service skills, looking to always exceed expectationsAbility to manage own workloadTravel Aftersales Support Assistant Salary and ..... full job details .....
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