Overview

At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows.Xelix is a fast-paced scale-up - things move fast and expectations are high. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun and we love to celebrate a milestone together.In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.About the role

The Partner Services Lead leads the enablement of Xelix partners, and supports them through the implementation of Xelix by serving as the main POC and technical expert.This is an exciting role working within two functions within Xelix’s Professional Services team: Implementations and Partner Implementations. The key focus of this role will be defined below, but in the unlikely instance of the partner project pipeline not keeping the individual fully utilised, there will be an expectation for them to assist with direct customer implementations. The enablement and on-boarding for this role will follow the route of all Professional Services team members to equip them technically.The role is critical in ensuring that any partners of Xelix are launched correctly on the platform and can use the platform as designed. The ability to manage internal and external stakeholders, proactively mitigate risk and translate technical information for non-technical personnel are key success factors.The successful candidate would have experience in working with Enterprise customers leading software implementations. They must demonstrate excellent technical acumen, organisational and communications skills and a drive to ensure the client experience matches our culture and helps build enduring relationships with our customers.Responsibilities

Partner Relationship, Communication and Stakeholder Management

Serve as the primary point of contact for partners throughout the services sales and implementation cycles, ensuring alignment on objectives and deliverables.Communicate effectively with both business and technical partner personas, tailoring messaging to various stakeholder needs.Proactively manage relationships with internal and external stakeholders, ensuring seamless collaboration across Business Development, Implementation, Sales, and Product teams.

Project Management and Partner Enablement

Oversee and manage multiple partner implementation projects simultaneously, ensuring timely execution and successful activation.Develop structured project plans, timelines, and deliverables for partner onboarding, enablement, and training initiatives.Lead a

train-the-trainer

programme to mentor and certify partner instructors, ensuring consistent knowledge transfer.

Partner Implementation and Success

Ensure the seamless execution of partner solutions, managing expectations, resources, and timelines effectively.Centralise partnership management by coordinating efforts across multiple stakeholders, ensuring clarity in roles and responsibilities.

Training Evaluation, Continuous Learning and Communication

Develop and execute a

continuous learning framework , ensuring partners remain engaged, knowledgeable, and aligned with evolving company objectives.

Qualifications

Experience and BackgroundStrong experience

in

partner enablement, program management, project management, customer success, or technical training

within a SaaS or technology-driven environment.Proven track record of managing

multiple projects

simultaneously, ensuring seamless onboarding, enablement, and delivery.Experience in

stakeholder management , working cross-functionally with Sales, Business Development, Implementation, Product, and Customer Success teams.Strong background in

training and enablement , with expertise in developing and delivering structured learning programs (live, virtual, and self-paced).Familiarity with

partner ecosystems , indirect sales models, and how partnerships drive revenue growth.Tools and TechnologyProficiency in

CRM systems (e.g., Salesforce, HubSpot)

for managing partner interactions.Experience with

LMS (Learning Management Systems)

and enablement tools (e.g., Highspot, Seismic, Lessonly, WorkRamp).Familiarity with

project management tools

such as FinancialForce, RocketLane or AsanaKnowledge of

data analytics tools (e.g., Excel, Looker, Tableau)

to track training effectiveness and partner performance.Benefits

Competitive salary27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 daysHybrid working with two days a week from our dog-friendly Hoxton office and on-site gymComprehensive private medical and dental cover with VitalityEnhanced parental leave payLearning and development culture – £500 personal annual budgetWe’re carbon-neutral and are working towards ambitious carbon reduction goalsLots of team socials and activitiesAnnual team retreatWant to learn more?

About usXelix blogXelix newsXelix glassdoorWe believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we''d love to hear from you! And if you have a disability, please let us know if there''s any way we can make the interview process better for you - we''re happy to accommodate!If you''re a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.

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