Overview

cpu quality manager

|

full time

|

east acton, londonat wagamama, we believe in nourishing the world from bowl to soul. since 1992, we’ve been serving up fresh, soul-satisfying food inspired by the buzz of japanese ramen bars. with over 160 restaurants across the uk (and growing), we’re on a mission to keep raising the bar — and that starts with qualitywe’re looking for a

quality manager

with solid

food technical experience

to join our central production unit (cpu) in

east acton, london . if you’re passionate about food safety, love a good process, and want to be part of something meaningful - this could be your next big moveYour purpose

you’ll be the guardian of quality at our cpu - making sure every ingredient, every process, and every product meets wagamama’s high standards. from food safety to supplier checks, you’ll help us deliver nourishment that’s not just delicious, but safe, consistent + full of soulWhat you’ll be doing

lead our quality management system + make sure we’re always audit-readydefine product + process specs, and challenge the status quo when neededsupport new product development (npd) with your food tech know-howmaintain third-party accreditations (hello, brc grade a!)manage non-conformances + drive continuous improvementmonitor customer feedback + complaints - and turn insights into actionbe our go-to expert on food safety, legislation + quality assuranceaudit, inspect + keep our systems sharpensure all suppliers are up to scratch + fully certifiedspot risks in the supply chain before they become problemschampion best practice + help us grow stronger every dayWhat we’re looking for

proven experience in a food technical or quality assurance role

(this is a must!)food-related degree or equivalent hands-on experienceinternal auditor + haccp qualifiedstrong knowledge of food legislation + industry standardsconfident communicator + team playerexperience managing people + processesfull uk driving licenceyou must be comfortable commuting to our cpu in east acton, londonWhat’s in it for you

a competitive salary10% discretionary annual bonus£200 monthly wagamama food allowanceprivate healthcare + pension contributiondiscounts across retail, hospitality + leisureinternal progression + fully funded apprenticeshipskintsugi wellness | access to counsellors, cycle to work scheme, discounted gym + morefamily-friendly policy | 26 weeks full pay + 13 weeks half pay for new parentsfinancial wellbeing support | salary-linked loans for life’s unexpected momentsready to bring your food tech skills to a brand that’s all about quality, culture + care? apply nowbe you, be wagamamawagamama is proudly part of disability confident

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