1st Line VOIP Engineer - ON SITE About the Role We''re looking for a 1st Line VoIP Engineer to join our clients growing team and provide first-class support for our VoIP and telephony services. You''ll be the first point of contact for customers, troubleshooting VoIP issues, handling service requests, and escalating complex problems when required. Key Responsibilities Providing 1st line technical support for VoIP and hosted telephony services Any experience with 3CX/Gamma Horizon/Call switch/PDX systems is highly desirable Office 365 experience Any MSP experience is also a massive plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website ..... full job details .....