SchedulerPlan and manage field engineers'' diaries to meet customer SLAs and maximise first-time fixes for a specialist medical equipment.Role: Scheduler Location: Wakefield Package: 25,370 Hours: Monday to Friday 9-5 /10-6 on a Rota Office based OverviewBased at the company''s head office in West Yorkshire, the Scheduler manages and schedules field service engineers across a defined geographical region. The role involves planning current and future appointments, balancing engineer workload against skills and location, maintaining work in progress to meet customer service targets, and supporting first-time fixes through effective route and task planning. The company is a well-established healthcare business providing specialist mobility and patient care equipment. Key responsibilitiesManage engineers'' diaries daily, booking and rearranging appointments while maintaining an accurate order book.Schedule current and future appointments, considering engineer skills, location and job priorities to maximise productivity.Plan engineer routes effectively to improve efficiency and support first-timeManage regional work in progress, following up on faults, parts, servicing, held and quotation-required jobs.Plan preventative maintenance using historical trends to support customer requirements and equipment availability.Monitor and report on completed jobs, engineer productivity, service levels and downtime, raising purchase orders where required. What we are looking ..... full job details .....