Job title: Casualty Claims Handler Salary: £31,000 Location: Glasgow PURPOSE OF ROLE We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service. RESPONSIBILITIES Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000Identify and handle customer complaints effectivelyNegotiate settlement of claims and ensure high levels of customer careEngage with internal partners and clients to ensure fair and robust investigation of claim casesParticipate in audits when required QUALIFICATIONS Previous claim handling experienceExperience in the financial services or insurance sector preferredExperience dealing with Casualty Claims is advantageousProficiency in Microsoft Office applications EXPERIENCE Proven work experience in a customer-facing environmentExperience working in a commercial insurance claims environment is advantageous SKILLS Excellent customer service skillsStrong written and verbal communication skillsAbility to acquire new IT skills DAY-TO-DAY Handling a portfolio of up to 350 casualty claimsDealing with policyholders and brokersAttending review meetingsProviding a professional claims service at all times If you have the relevant experience or know someone that does please contact us now ..... full job details .....