HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. An excellent opportunity for an experienced Service Advisor to join HTC Group (DAF) You will be working as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact. Key duties and Responsibilities To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact. To greet customers in a friendly, professional and courteous manner. To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception. To give repair estimates and price quotations and offer repair suggestions. Register new vehicles Ensure invoices and taxing vehicles are completed accurately and on time. Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control. Handle all internal and external customers and suppliers with courtesy. Adhere to Health and Safety Policies and Procedures at ..... full job details .....