Are you looking for a role that offers career progression, real work-life balance and structured professional development?Our client is a forward-thinking, people-focused organisation based in Hatfield and they''re looking for an Account Manager to join their close-knit team. You''ll receive full, comprehensive training from day one - no prior debt recovery experience required.Why this role stands out35-hour working week - Monday to Friday, 9am-5pm£26,000 basic salary + up to £6,000 achievable bonusBonus structure designed to be realistic, transparent and regularly achievedStructured training plan and ongoing coaching to support your developmentTeam-orientated, collaborative environment where success is sharedA business that genuinely invests in its peopleThe RoleAs an Account Manager, you''ll manage a portfolio of B2B accounts, acting as a professional point of contact while building strong client and debtor relationships.Your responsibilities will include:Managing corporate client accountsContacting debtors via phone, email, letters and SMSNegotiating payment plans and resolving disputesEnsuring compliance with all regulations and industry standardsMaintaining positive, long-term client relationshipsWorking closely with colleagues in a supportive team environment Full training is provided, giving you the confidence and knowledge to succeed.What we''re looking forConfident, positive, and professional communication styleA willingness to learn and develop new skillsStrong ..... full job details .....