Service Designer, SC Cleared We are seeking a highly experienced Service Designer with a strong track record of delivering end-to-end, user-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy intent, user needs, and organisational objectives.Rate - £600.00 per day inside ir35Location - Remote working with occasional travel on client site Duration - 6 months Clearance - SC Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectivesEnsure accessibility, usability, and inclusivity across all touchpoints and service journeysMap and analyse complex service ecosystems to identify pain points, opportunities, and interdependenciesWork collaboratively within multidisciplinary teams, including policy, operations, delivery, product, system design, and other user-centred design disciplinesEngage in open and transparent design practices, sharing insights and collaborating with internal teams and wider stakeholders (subject to information security protocols)Produce detailed mappings of current (''as-is'') services and processes-both digital and offline-based on verified dataDevelop clear and effective service blueprints, journey maps, and visual artefacts to communicate design thinkingFacilitate co-creation workshops, design sprints, and stakeholder engagement ..... full job details .....