Senior Claims Handler - Specialty Casualty and Property Location: London or Chelmsford (with flexibility to travel) Salary: £70,000 per annum An established Specialty Casualty and Property Claims team is seeking an experienced and driven Senior Claims Handler to join a high-performing, collaborative environment. This is an excellent opportunity for a claims professional who thrives on delivering outstanding client service, enjoys managing complex claims end-to-end, and wants to make a genuine impact on claim outcomes. The Role Working closely with clients and brokers, you will provide high-quality, professional claims advice and manage claims from initial notification through to final resolution. You will play a key role in guiding clients through what can be a challenging and stressful time, ensuring expectations are managed and outcomes are optimised. You''ll be part of a team of like-minded professionals who are committed to excellence, continuous improvement, and delivering best-in-class service. Key Responsibilities Manage Property and Casualty claims from start to settlement, ensuring timely and effective resolutionAdvise and regularly update clients on claim progress, key developments, and next stepsLiaise with insurers, brokers, solicitors, and other advisors throughout the claims processProvide clear, technically sound advice to clients at every stage of the claimBalance client expectations with empathy, professionalism, and commercial awarenessMaintain accurate ..... full job details .....