Job Title: Production Department Assistant Location: Pampisford, Cambridge Salary: 13.45 per hour Hours: Part-time, 15-20 hours per week with flexible start and finish times Availability: Immediate start Contract: Part-time,Permanent, site-basedWe are currently seeking a proactive and detail-oriented Production Department Assistant to join our client''s growing sales team in Pampisford, Cambridge. This is an excellent opportunity to work in a busy, dynamic environment within a well-known organisation. The successful candidate will act as the primary liaison between the company and its current and potential customers, ensuring smooth communication and excellent customer service throughout the sales process.Key ResponsibilitiesHandle incoming sales calls and enquiries professionally and promptlyCommunicate with customers via email and telephone to provide order progress updates and resolve queriesProcess orders, credits, proforma invoices, and quotations accuratelyFollow up on deliveries and chase outstanding orders as necessaryMaintain and update the customer database to ensure records are accurate and up to dateProvide general administrative support to the sales team, including scanning, filing, and other office dutiesObtain quotes and arrange couriers for shipments within the UK and abroadPrepare and verify shipping documents for export and liaise with freight forwardersCollaborate closely with sales and logistics teams to ensure timely order fulfilment and customer ..... full job details .....