PRHA is a great place to work - Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work. We are seeking a Housing Officer to join our professional yet friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behavior, tenancy engagement to all our residents As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders. Who we''re looking for To be successful in this role you will have proven experience and skills in the following areas: Housing management experience Experience of following through legal proceedings / transferable skills Arrears management (Housing Benefit and Universal Credit) financial inclusion and debt management experience. Knowledge of relevant housing legislation Excellent customer service skills, communication and time management and planning skills. Problem-solving skills and negotiation/influencing skills are also key for this post. Main areas of responsibility Please refer to the attached Job Description. What we offer We offer our staff a ..... full job details .....