Your ideas for new ways of doing things will be valued, not ignored, so you ll get to make a difference here. It''s the chance to make the role your own too, as it s a newly created position. You ll be responsible to take control of escalations and be trusted to manage what s a priority. You ll work as part of a small team you ll be one of 12 but there s plenty of scope to develop your career in the business that s part of a much wider group. And it''s a niche sector, so lots for you to learn. The extensive benefits package includes: a 10% bonus to top up your salary, 27 days of annual leave, 10% pension, membership to a gym that s just around the corner, health insurance, group income protection, and a day off a year to take part in voluntary work of your choice. You ll also have the flexibility to work from home two days a week. The role The Senior Client Administrator will support the Business Operations Manager and play an important part within the Operations function, responsible for overseeing day-to-day operational workflows, acting as a point of escalation, and ensuring consistently high standards of service delivery, accuracy, and compliance. What will you be doing? Managing the end-to-end administration of new business, renewals, and policy-related queries. Working alongside and providing additional support when needed to the client executives. Helping to improve and streamline current processes. Dealing with escalations and supporting the resolution of risks or ..... full job details .....