German Speaking Customer Support Administrator
German Speaking Customer Support AdministratorLocation: BristolSalary: £27,500 DOE + BonusContract: Permanent, Full-TimeWorking Pattern: Hybrid - 4 days in the office, 1 day from homeWe are recruiting for a German Speaking Customer Support Administrator to join an established international business.This is a varied role combining customer service, sales support and account administration. You''ll work closely with both customers and internal sales teams, managing orders, resolving queries and helping maintain strong relationships with new and existing customers.It''s a great opportunity for a fluent German speaker who enjoys building relationships and wants a role with plenty of interaction across Sales, Finance, Marketing and Operations.The RoleYour responsibilities will include:Managing customer orders and keeping customers and sales teams updated on deliveriesHandling order changes, amendments, cancellations and returnsManaging key account portals and customer communicationsResponding to customer queries and resolving issues efficientlySupporting the sales team with product alternatives and sales opportunitiesProviding initial support with payment queries and chasing outstanding paymentsManaging shared customer and sales inboxesWorking closely with Finance, Marketing, Warehouse and other internal teamsSupporting colleagues during busy periods and absencesMaintaining accurate customer and order informationBuilding positive relationships with new and existing customersAbout ..... full job details .....
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