Apprentice Customer Service Advisor

Where
: EE PlymouthFull time
: PermanentSalary
: £21,620 per yearStart Date:
06th October 2025
The Role
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
Join our
multi award winning
Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.You can come from
any background
and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an
NVQ
and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.We are more than a
team
at EE; we are a
family
, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and
personal
service every single time.Your Future With Us
We are
passionate
about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
We believe in a completely
personal
environment, where you’re treated like you want to be treated. We’re
committed
to working together to build a
community
where everyone feels they belong. Whatever your
age
,
race
,
sexuality
,
disability
,
religion
or
gender
identity
, we recognise and
celebrate
our differences and embrace
diversity
at all levels. Everyone is
welcome
at EE.Wondering What’s In It For You?
Being part of the EE family brings a huge number of benefits including the below:
A
great
starting salary of
£21,620
plus
incentives
throughout the yearOnline GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by usMarket leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderlyFamily Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their familyHuge discounts of EE and BT products including your Mobile and Broadband – saving you hundreds of pounds every yearSupport in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you wantSeason Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it countsVolunteering days, so you can give back to your local communityOptional Private Healthcare and Dental, to protect you and your familyWhat Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
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