Senior Operations Manager (26 Leake Street) - Broadwick

Reports into: Head of SpaceLocation:

LondonContract Type:

Full Time, Permanent (42.5 hours per week / 5 days over 7)Who we are:

Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences.We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Exhibition London and Magazine London.Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations.Our team:

26 Leake Street and Broadwick Spaces is home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals.26 Leake Street is one of London’s most distinctive urban event venues, set beneath Waterloo Station within the capital’s famous graffiti tunnel. Spanning 11,000 sq ft across two striking railway arches, and 2 additional spaces, it combines raw industrial character with cutting-edge facilities to host everything from music shows and brand activations to unique conferences and private parties.The venue is now undergoing an

exciting period of redevelopment , aimed at enhancing its flexibility, guest experience, and creative potential. This next chapter will see 26 Leake Street evolve into an even more dynamic, future-ready events destination, while continuing to celebrate its iconic street art heritage and bold, urban aesthetic.What we’re looking for:

This is an exciting opportunity for a talented and ambitious Senior Operations Manager to join the team at 26 Leake Street. You will lead on the planning and delivery of all events held at the venue, from 1,100 capacity music shows to corporate and brand events; and private celebrations.To be successful, you will have excellent previous demonstrable experience in a similar role within the entertainment industry, with strong experience delivering electronic music events and an understanding of the delivery of corporate and brand events. You will have a natural passion for customer service combined with strong operational acumen and excellent on-the-ground leadership skills. You will be extremely organised, with a real ability to get things done, and a strong determination and understanding of how to drive the business forward. You will need to have excellent attention to detail, as we seek to continuously improve processes and innovate within the event space in which we operate.We’re looking for a strong communicator who is flexible in their working approach and is willing to get stuck in. The role will combine a mix of office and site-based working. During show days, this will be a very hands-on role, and you will be accountable for the build, break and overall delivery of show operations for each event.This person needs to be incredibly hands-on and it’s important that they are adept at building great relationships as they’ll be in day-to-day contact with our fantastic clients. They’ll also be responsible for ensuring the event runs in line with the spaces’ policies on the day so it’s essential they have a strong understanding of health and safety and facilities management best practice.You’ll need to have:

Minimum of 4 years of music based event operations experience, ideally in a large scale events venue or multiple venues.Experience of delivering corporate events.Ability to keep calm, work under pressure and problem solve quickly.Exceptional organisational and planning skills; with excellent prioritisation skills in a fast-paced environment.Confidence in briefing contractors and suppliers.Knowledge of industry legislations, general event licensing and documentation required pre-event.An understanding of HandS, compliance and environmental legislation and codes of practice.Willingness to work on-site for long periods of time, including overnight and flexibility with working hours.A reasonable level of competency using Microsoft and Google Drive software, particularly Word, Outlook and Excel.Self-motivation in addition to a positive and ‘can-do’ attitude in order to achieve tasks efficiently and to deadlines.Good understanding and knowledge of the local event and venue industry.Personal Licence Holder.Nice to haves:

Previous experience of managing bars / managing relationships with bar suppliers would be advantageous but not essential.Deadline: Thursday, October 2, 2025 - 17:30Unique Venues of LondonHenwood HouseHenwoodAshfordTN24 8DH

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