Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.WE NEED YOU TO:Ensure service standards are consistently met in your store, through regular team motivation, training and developmentBe a mentor for your team by demonstrating service standards and leading by exampleEnsure store and company sales targets are consistently achieved by setting and monitoring these for your store and teamRegularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store managerEnsure operational objectives of the store and company are upheld and maintainedEnsure all policies and procedures are consistently maintained through high standards of compliance at all timesRegularly update the store manager on trade and team performanceSupport your manager with recruitment and onboarding talent for your store, whilst working with the HR talent teamMaintain a high-performance team through regular one- to-one meetingsBuild and maintain excellent client relationships for repeat businessSupport the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas and salesMonitor and manage stock deliveriesWork with head office merchandising team to ensure restock accuracyCoordinate store stock take and maintain stock accuracy standardsOrganise and execute impactful store promotions to boost overall sales for storeProtect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policiesEnsure your team maintains excellent visual presentation of store which is consistent with company/VM guidelinesKeep up to date with new fashion trendsBe an ambassador for your team and storePrevious retail management experienceStrong understanding of fashion trends and brandsPossess a strong sense of leadershipExcellent communication skillsAbility to stay composed during challenging situationsAbility to create and sustain great relationshipsExperience in setting team targets and driving salesTo be immaculately presented and representative of the brandCompetitive basic salaryGenerous bonus structureGorgeous shoes each seasonAmazing employee discountsOur StoresThe first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

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