Systems Support Assistant
Location: Newbury -on site
Up to £34,000
12 month fixed term contract
 
Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.
 
The role of a Systems Support Assistant/Key Responsibilities:

• Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
• Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
• Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients
• Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
• Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
• Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
• Support IT equipment ordering process for all new starters (office and field based).
• Support the setup of new and/or existing IT equipment for all staff (office and field based).
• Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
• Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.

• Microsoft SQL server for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries
• Understanding of Windows software package
• Microsoft office suite of apps and 365 admin
• Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing
• Experienced in setting up Windows PCs
• General knowledge and understanding of IT hardware