Job Title: Multi-Lingual Customer Service Advisor (German Speaking) Salary: £25,837 per annum (Full-Time, Permanent, 37.5 hours) Location: Liverpool City Centre (Office based within a hybrid model) Working Hours: Mon-Sun (covering hours between 7am-5pm) Interviews are taking place immediately for this position so please be aware of that before applying. Are you an experienced Multi-Lingual Customer Service Advisor (English and German Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this role to join a globally known company at their Liverpool City Centre office. This is an exciting opportunity to play a pivotal role in influencing future of the company s service and shaping customer experience for this and other campaigns. You will interact with customers across all channels and provide a high touch experience for customers at all times. What You ll Do:Answering questions, solving problems and recommending experiences that meet customer needs.Advising customers on the best services available and promoting members and other potential add-on s available to the customer.Providing a high-level customer experience that enhances their experience and builds up reputation.Initially capturing then maintaining to ensure there s quality customer data being recorded on the system.Highlighting and escalating any issues as and when necessary.Delivering and maintaining both your own and team targets. Key Skills and ..... full job details .....