Vacancy: Repairs Scheduler Location: Worcester, Droitwich, Kidderminster and Redditch Sector: Social HousingSalary: 31,140.00Start Date: ASAPMobile ContractThink Recruitment are looking for an experienced Repairs Scheduler based in the Worcester, Droitwich, Kidderminster and Redditch area.Our client who is a well know Housing Association, is looking to expand the team with an experienced Repairs Schedular. As the central coordinator of our in-day operations, you''ll play a vital role in ensuring our customers receive a smooth, reliable, and high-quality repair service. You''ll be responsible for real-time scheduling, matching the right Multi-skill Trades Operative to each job, and ensuring appointments are kept and repairs are completed right first time. Ideally you will have carried out a similar role previously within the Social Housing sector.What You''ll Be Doing:Championing a customer-first approach in all scheduling and communications.Managing real-time scheduling and resolving in-day issues to prevent service disruption.Coordinating emergency and out-of-hours jobs with on-call Multi-skill Trade operatives or subcontractors.Central point of contact to customers, and to operatives and the call centre to maintain workflow and customer satisfaction, providing updates as and when needed.Scheduling, support, coordination and administration support to our mobile workforce.Supporting continuous improvement and identifying opportunities to enhance service delivery.We''re ..... full job details .....