Job Title: Household Customer Service RepresentativeLocation: Liverpool / HybridSalary: 26,938 - 28,609 per annum plus up to 2,000 performance-related bonusJob Type: Permanent, Full TimeWorking Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patternsEarly Shift: 08:30am - 17:00pmMid Shift: 9:00am - 17:30pmLate Shift: 10:00am - 18:30pmAbout the roleAn Exciting Opportunity to Kickstart Your Career in Insurance!Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it''s your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We''re looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey!What you will be doing:Respond to all enquiries from customer and colleagues through all lines of communication.Provide high quality Customer Service and give the Customer a Positive helpful experience.As a brand ambassador always conduct yourself and communications in a courteous and helpful manner and ensure that all information required by either the customer or the colleague is obtained and communicated correctly and efficiently.Give suitable information to customers and assist with any queries relating ..... full job details .....