Internal Sales Executive
Internal Sales Executive (Industrial Door and Loading Bay)The CompanyA well-established trade-only parts supplier within the industrial door and loading bay sector is looking to hire an Internal Sales Executive for its Yorkshire office.The RoleYou''ll support a trade-only customer base (installers, engineers and service/installation companies), handling enquiries, identifying the correct parts, preparing quotations, and converting orders. This is a fast-paced internal role where accuracy, responsiveness and product/problem-solving are key.Key ResponsibilitiesManage inbound and outbound calls/emails from trade customersIdentify the correct industrial door/loading bay parts and recommend suitable alternatives where requiredProduce accurate quotations, follow up proactively, and convert quotes into ordersProcess sales orders efficiently, ensuring correct pricing, part references and delivery requirementsLiaise with purchasing, warehouse and logistics to confirm availability, lead times and dispatchResolve order queries, delivery issues and returns in a solutions-focused mannerMaintain accurate CRM/ERP records and keep customer details up to dateSupport customer retention and account development through consistent service and follow-upWhat We''re Looking ForExperience in internal sales, trade counter/parts, or B2B customer serviceConfident communicator with a strong telephone mannerHigh attention to detail, comfortable working with part references/specificationsOrganised, ..... full job details .....
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