Job Title: Customer Service CoordinatorWorking Pattern: Full Time Monday to Friday 9am - 5:30pmSalary: 14 - 15 p/hLocation: Burgess Hill - Car driver ideally requiredStart Date: Candidates must be available to start ASAP for 6 months initiallyAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills can shine? If so, we have the perfect opportunity for you!Key Responsibilities:Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions.Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency.Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us.Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations.Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences.Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication.Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience.What We''re Looking For: Strong communication and interpersonal skills.Attention to detail and the ability to process orders ..... full job details .....