Energy Billing Improvement Officer
Purpose of Job: Energy Billing Improvement OfficerEnergy Billing Improvement Officer To be responsible to the Housing Partnerships Manager for: i)Energy Billing Improvement Officer A project role to lead a transformative improvement project for energy billing processes within the Housing directorate.ii)Energy Billing Improvement Officer Driving efficiency and accuracy in billing processes through data analysis, stakeholder management and the design and implementation of solutions to achieve significant cost savings.iii)Energy Billing Improvement Officer Building a close collaborative relationship with the Place and Growth directorate, including their Energy Payments Officer, and external providers to ensure a smooth and futureproof transition to a new energy billing process.Main Duties: Energy Billing Improvement Officer1)Lead on designing, gaining approval and buy-in for and embedding a more efficient and effective energy billing process.2)Coordinate the end-to-end monitoring, analysis and approval of energy bills for Councilowned Housing stock with a view to achieving timely approval of bills, making process and efficiency improvements, and maximising cost savings across the directorate.3)Build relationships, communicate effectively and collaborate closely with internal departments and external energy providers to ensure adherence to processes, resolve billing discrepancies and ensure data integrity.4)Create process notes to record agreed procedures, including roles and ..... full job details .....
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