Use your business support management skills to make a real difference in how a vital national charity works. GamCare is one of the UK''s leading providers of information, advice and support for people affected by gambling harms. We''re looking for an experienced Business Support Manager to lead our Business Support Team and help ensure our Operations directorate runs effectively. This is a broad and influential role, combining team leadership, operational improvement and trusted support to the Director of Operations. You''ll lead a team of six business support professionals, setting clear priorities, developing your team and ensuring a responsive, consistent and high-quality service across Operations. Working closely with operational leaders, you''ll understand what different teams need, allocate resources effectively and identify opportunities to make processes simpler, stronger and more efficient. You''ll use service information and performance data to understand what is working, address pressures and continually improve the support your team provides. Alongside your leadership responsibilities, you''ll become a trusted partner to the Director of Operations, providing confidential PA, business and project support that helps them make the best possible use of their time. From coordinating meetings, actions and communications to supporting projects, recruitment, onboarding and directorate governance, you''ll be close to the priorities that matter to GamCare. About you ..... full job details .....