Customer Care Coordinator 5 national residential developer Role: Customer Care Coordinator Reporting to: Customer Care Manager Salary: Competitive base salary and monthly/quarterly bonuses on offer Location: Exeter, Devon Working arrangements: Hybrid working between office, site and home based working on offer Immediately available Customer Care Coordinator About the role: We are excited to be recruiting for a Customer Care Coordinator to join our Exeter, South West regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Customer Care Coordinator, reporting to the Head of Customer Care and Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Care Coordinator About you: A champion for customer care Previous Customer Care experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands ..... full job details .....