Job Description
The Role - Administrative Assistant
Location: Leeds City Centre
Hours: full time Monday - Friday 9pm till 5pm
Once trained can look to work 1 day from home
Talent-UK are recruiting for an administration Assistant in Leds City Centre, the roles comes with opportunities to progress within your role and in financial services to help diversify the growing business
You will be tasked with providing a superb level of support to Clients and the team within the office.
You will be a key member of the team dealing with a wide range of administration tasks supporting your colleagues and clients. This is an interesting and challenging role that would suit a confident, resilient and professional individual who enjoys using their initiative and someone who has a positive & organised working style.
What''s needed to be considered?
In order to be considered for this opportunity, candidates need to have -
Providing general administration support to the director, advisers, and other members of the practice. This will involve, but is not limited to, the following:
Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.
This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
INDD
Location: Leeds City Centre
Hours: full time Monday - Friday 9pm till 5pm
Once trained can look to work 1 day from home
Talent-UK are recruiting for an administration Assistant in Leds City Centre, the roles comes with opportunities to progress within your role and in financial services to help diversify the growing business
You will be tasked with providing a superb level of support to Clients and the team within the office.
You will be a key member of the team dealing with a wide range of administration tasks supporting your colleagues and clients. This is an interesting and challenging role that would suit a confident, resilient and professional individual who enjoys using their initiative and someone who has a positive & organised working style.
What''s needed to be considered?
In order to be considered for this opportunity, candidates need to have -
- Ideally 1 years experience in financial services
- Previous experience in a customer facing role providing excellent customer service
- Previous experience in an administration role
- Minimum A-C in GCSE Maths and English is Essential
- Ability to do diary management
- Great organising and planning skills
- Strong written and verbal communication skills
- Ability to work on your own and use your initiative and to also work well as part of a team
- Basic understanding of ISA''s, pensions, and protection products.
- Ability to manage own workload and provide timely responses
- Good communication skills on the telephone
- Good telephone manner with the ability to build rapport and provide excellent customer service
- Accuracy and attention to detail
- Good working knowledge of Microsoft Office, in particular Word, Excel and Outlook
- Good written skills to help with a basic form of letter writing
Providing general administration support to the director, advisers, and other members of the practice. This will involve, but is not limited to, the following:
- Contacting clients to arrange appointments for the advisers (annual reviews, business sign up meetings and any adhoc meetings required).
- Updating adviser''s outlook calendar and creating relevant meeting tasks in the CRM system.
- Acting as the first point of contact by taking all calls coming into the office, passing the call on to the appropriate person where possible and/or resolving queries/problems in a timely manner
- Generating Protection quotes both on a individual and group basis
- Complete post meeting letters for the basic Annual Review meetings.
- Preparing/tidying rooms for meetings with clients, greeting the client and preparing refreshments.
- Preparing client files for reviews
- Sending letters or emailing clients to confirm appointments, sending meeting preparation documents etc.
- Liaising with adviser and clients to ensure excellent service is delivered
- Ensuring all client documentation is correctly recorded
- Ensuring all systems are updated with progress and a clear audit trail is available
- Sending Letter of Authority, chasing third party providers for updates and saving information to relevant client files.
- Ordering stationery and monitoring stock levels of all corporate literature and general office stationery.
- Celebration Cards- Selecting designs for various celebrations and religions i.e. Christmas and Birthdays, contacting printers for art work and finished printed cards.
- Sending all celebration cards in a timely fashion to clients.
Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.
This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.
INDD