Role: Field Service Engineer

Salary: -35,000 rising to -37,000

Hours: 38 per week (OT is available)

Location: Milton Keynes Based (Field Role)

Duration: Permanent

Client Summary:
An established and expanding engineering firm providing a variety of train components to the rolling stock industry.

Role Summary:
As a Field Service Engineer, you will deliver on-site repair, maintenance, and upgrade services for a range of technical systems while ensuring exceptional customer support. You will diagnose and resolve faults, complete precise documentation, and provide training to customers to maximise equipment reliability and performance.

Key Responsibilities:
* Deliver on-site repair, maintenance, overhaul, and upgrade services for core systems.
* Diagnose and resolve technical faults, recommending and implementing corrective measures.
* Conduct customer training and provide clear operational guidance on equipment and processes.
* Complete mechanical, pneumatic, and electrical assembly work to required specifications.
* Prepare accurate service documentation and reports, including work logs and checklists.
* Process replacement and repair orders in coordination with internal teams.
* Support the execution of service contracts and maintain up-to-date customer documentation.
* Liaise effectively with engineering and internal teams to ensure technical accuracy and support.
* Identify opportunities for process improvements and communicate training needs.

Requirements:
* Electrical qualification (NVQ Level 3 or equivalent)
* Mechanical qualifications beneficial.
* Be flexible to travel, work extended hours, and stay away from home when required.
* Previous work experience with rolling stock vehicles (doors experience is a bonus)
* Strong communication skills
* Driver''s License Required