Customer Service Representative This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm''s customers. The Role Day to day you will be: Responding to queries on the telephone and via email Building relationships with customers Supporting the sales team, upselling products where appropriate Working as part of a friendly team Maintaining compliance and necessary data Liaising with internal and external colleagues Performing ad-hoc duties as required You will need: Experience in providing first class customer service Ideally telephone based experience - call centre/contact centre or inbound/outbound calls First rate communication skills, able to build rapport with customers Some experience of handling complaints and resolving issues amicably and successfully Team player attitude and computer literacy This temporary role is office based five days a week, paying 13 an hour. The intention is very much for the successful temporary hire to prove themselves and transition into a permanent contract. This is a lovely opportunity to join a growing successful friendly business that looks after it''s people. If you are immediately available or on a short notice, have great communication skills and are looking to step into a very successful stable environment, please apply for immediate consideration. ..... full job details .....