Facilities Operations Manager, Soft Services, ongoing temporary role, World Class University, 35 hours per week, £24.00 per hour plus holiday pay Are you a seasoned Facilities Management professional with management experience within Soft Services? We are recruiting for a confident Facilities Operations Manager on an ongoing basis to support during a time of staff changes. This role is working within a World Class University, in their Estates department which covers areas including Estates Strategy, Capital Projects, Maintenance, Energy, Carbon and Environmental Management, Health and Safety and Catering. You will manage Soft Services including delivery of cleaning, janitorial portering and waste management services, managing the Facilities Management Supervisors and working closely with the Head of Facilities Management. Key Responsibilities: Managing the delivery of cleaning, janitorial and portering services, ensuring agreed standards are consistently met Managing and coordinating FM Supervisors within Soft Services Overseeing periodic deep cleaning programmes, conference and summer schools cleaning and housekeeping, event setups and clear-downs, and seasonal work Acting as the operational escalation point for urgent issues, customer concerns, and incidents Ensure integration between Cleaning, Janitorial and Portering teams Approving rotas and annual leave and oversee absence management Delivering training where required Overseeing operational compliance with Health and ..... full job details .....